Danielle Feldman
About Danielle Feldman
Danielle Feldman is a Manager of Technical Account Management at Quantcast, where she has worked since 2024. She holds a Bachelor's Degree in Psychology from the University of Miami and has extensive experience in customer success and technical account management across various roles and companies.
Work at Quantcast
Danielle Feldman currently holds the position of Manager, Technical Account Management at Quantcast, a role she has occupied since 2024. Prior to this, she served as a Technical Account Manager from 2021 to 2023, where she contributed to client success and technical support. Her career at Quantcast began in 2017 as a Customer Success Specialist, and she has held various positions including Technical Account Strategist and Associate Support Engineer. Her extensive experience at Quantcast reflects her commitment to enhancing customer relationships and technical solutions.
Education and Expertise
Danielle Feldman earned her Bachelor's Degree in Psychology from the University of Miami, where she studied from 2008 to 2012. In addition to her degree, she also studied at Charles University for one year from 2010 to 2011. Her educational background in psychology provides her with insights into customer behavior, which is beneficial in her roles in technical account management and customer success.
Background in Customer Success
Before her tenure at Quantcast, Danielle Feldman worked at Castle as a Customer Success Manager from 2019 to 2020 and as a Senior Customer Success Manager from 2020 to 2021. In these roles, she focused on ensuring customer satisfaction and success with the company's products. Her experience at Castle, combined with her various roles at Quantcast, has equipped her with a strong foundation in customer relationship management.
Previous Work Experience
Danielle Feldman's career includes diverse roles across different industries. She worked at Bolongo Bay Beach Resort as Event Sales & Operations Manager and Restaurant and Catering Supervisor from 2012 to 2015. Additionally, she served as Event Services Manager at Hilton for five months in 2017. Her varied experience in event management and customer service has contributed to her skill set in managing client accounts and technical support.