John Valdez
About John Valdez
John Valdez is an IT Operations Administrator at Quantcast, where he has worked since 2020. He has a background in IT support and has held various positions in the field since 2016.
Work at Quantcast
John Valdez has been employed at Quantcast since 2020, serving as an IT Operations Administrator. In this role, he is responsible for overseeing IT operations and ensuring the efficiency of technology services. Prior to this position, he worked as a Service Desk Specialist II at Quantcast from 2017 to 2020, where he provided technical support and solutions to internal users in the Greater New York City Area.
Previous Experience in IT Support
Before joining Quantcast, John Valdez gained valuable experience in various IT support roles. He worked as a Help Desk Support Technician at Fordham University for 10 months in 2017, assisting users with technical issues. Additionally, he served as a Desktop Support Technician at the Urban Justice Center for three months in 2016, and as an IT Consultation Agent at Geek Squad for 11 months in the same year, where he provided IT advice and support to customers.
Education and Certifications
John Valdez has a strong educational background in information technology. He studied at Per Scholas, where he focused on IT Support and earned his A+ Certification in 2016. He also attended CUNY Bronx Community College from 2017 to 2019, obtaining an Associate of Arts and Sciences (AAS) degree in Computer Information Systems. His foundational education includes a High School Diploma from Gregorio Luperon High School for Science and Mathematics, which he completed from 2006 to 2010.
Technical Skills and Expertise
Throughout his career, John Valdez has developed a range of technical skills relevant to IT operations and support. His experience includes troubleshooting hardware and software issues, providing user support, and managing IT service requests. His A+ Certification signifies his proficiency in essential IT concepts and practices, further enhancing his capabilities in the field.