Chris Harris
About Chris Harris
Chris Harris serves as the Senior Vice President of Customer Success at Quantexa, where he has been instrumental in expanding the Customer Success function. He has a diverse background in customer success and technical roles, including significant positions at Microsoft and Blue Prism.
Work at Quantexa
Chris Harris serves as the Senior Vice President of Customer Success at Quantexa, a position he has held since 2020. In this role, he has expanded the Customer Success function to over 40 personnel within 24 months of its establishment. His focus includes standardizing processes and driving macro initiatives to achieve results in complex environments.
Previous Experience at Microsoft
Chris Harris has extensive experience at Microsoft, where he held several key positions. He worked as a Technical Account Manager from 2008 to 2010 and later as a Senior Cloud Engagement Manager from 2010 to 2013. He also served as a Senior Adoption and Change Management Architect from 2013 to 2015 and as a Customer Success Leader for Central Government from 2015 to 2018. Notably, he played a pivotal role in the first O365 deployment in the UK and successfully led the Microsoft Olympics games team for London 2012.
Career at Blue Prism
Chris Harris worked at Blue Prism in two capacities. He first served as a Customer Success Manager for five months in 2018. He later returned to Blue Prism as the Director of Customer Success from 2018 to 2020, where he contributed to the development of customer success strategies.
Education and Expertise
Chris Harris studied Computer Science and Business at the University of Leeds, earning a Bachelor of Science degree from 2004 to 2008. He also studied Computer Networking at Worcester College of Technology from 2002 to 2004. His educational background supports his expertise in standardizing processes and driving results in complex environments.
Early Career and Other Roles
Before his roles at Microsoft and Blue Prism, Chris Harris worked at Accenture as a Consultant for one year in 2006 to 2007. He also held a position as a Deployment Consultant at CSC for four months in 2007. Additionally, he worked at X-Lab as a Customer Success Advisor from 2020 to 2021.