Jay Gupta
About Jay Gupta
Jay Gupta serves as the Global Head of Industry Solutions for Telco and Tech at Quantexa, focusing on AI, data management, and decision intelligence. With extensive experience in telecommunications and technology, he has held key positions at various companies and contributed to significant projects across multiple sectors.
Work at Quantexa
Currently, Jay Gupta serves as the Global Head of Industry Solutions for Telco & Tech at Quantexa, a position he has held since 2023. In this role, he focuses on AI, data management, and decision intelligence, empowering telecommunications clients to leverage data for improved revenue, cost reduction, and risk management. Gupta is part of the product leadership team and reports directly to the Chief Product Officer. His contributions include the development of Quantexa's AI-powered Decision Intelligence platform, which achieves a 99% data match accuracy and links data significantly faster than traditional methods. His efforts have been instrumental in Quantexa's achievement of unicorn status in 2023, with a valuation exceeding $1 billion.
Previous Experience
Before joining Quantexa, Jay Gupta held several key positions in the telecommunications and technology sectors. He worked at Talkdesk as the Global Senior Director of Product Marketing from 2020 to 2023, focusing on AI, automation, and analytics. Prior to that, he was the Global Product Marketing Lead at Arelion from 2018 to 2020. His earlier experience includes a nine-year tenure at Telenor as Director of Global Product Development & Strategy, where he operated across EMEA and APAC. Gupta also worked at IDT Corporation and Nomios, gaining extensive experience in strategic sales and business development.
Education and Expertise
Jay Gupta has a strong educational background in information systems and business. He is currently studying for a Master of Science in Information Systems at Queen Mary University of London, where he previously earned a Bachelor of Science in Mathematics for Business, Industry, and Finance. Additionally, he has participated in executive courses at Imperial College Business School and the Strategy Execution Programme at INSEAD, both sponsored by Telenor. In 2016, he completed an online course in User Innovation at the Massachusetts Institute of Technology.
Industry Contributions
Gupta has made significant contributions to the telecommunications industry, particularly in digital transformation and the application of AI to enhance customer experience. He has worked on projects with major tech companies such as Meta, Google, and AWS, as well as retail brands like Gucci and Farfetch. His involvement extends to financial entities like Revolut and Brewin Dolphin, and he has engaged with all major telco groups across EMEA and AsiaPac. Gupta has also written articles discussing decision intelligence and the challenges faced by the telco industry, including economic pressures and compliance.
Professional Focus
Jay Gupta emphasizes the importance of data-driven strategies in the telecommunications sector. He advocates for contextualizing data to improve decision-making processes and highlights the role of AI in transforming customer experiences. His focus on digital transformation reflects a commitment to addressing the evolving challenges within the telco industry, ensuring that clients can adapt to economic pressures and regulatory requirements while maximizing their operational efficiency.