Abbey Grace Yap
About Abbey Grace Yap
Abbey Grace Yap is an Intraday Analyst currently employed at Quantrics Enterprises Inc., where she has worked since 2018. She has a background in technical support and web content writing, with previous roles at companies such as Convergys and Stream Global Services.
Work at Quantrics Enterprises Inc.
Abbey Grace Yap has been employed at Quantrics Enterprises Inc. since 2018 as an Intraday Analyst. Prior to this role, she worked at the same company as a Scheduling Analyst from 2017 to 2018. During her time in these positions, she has been based in Taytay, Rizal. Her responsibilities as an Intraday Analyst include monitoring real-time data and optimizing workforce management to enhance operational efficiency.
Previous Employment History
Abbey Grace Yap has a diverse work history in technical support and content writing. She began her career at Convergys as a Technical Support Representative from 2005 to 2007. She then worked at Medienta as a Web Content Writer for 11 months in 2009. Following this, she joined Stream Global Services as a Technical Support Professional from 2010 to 2013. In 2017, she briefly worked at Quantrics Enterprises Inc. as a Technical Support Specialist for five months.
Education and Expertise
Abbey Grace Yap studied at A-Advance Academy, where she focused on Computer Programming. She completed her Associate Degree in this field from 1997 to 2000. This educational background has contributed to her technical skills and expertise in her subsequent roles in technical support and analysis.
Career Development
Abbey Grace Yap has progressed through various roles in the technical support and analysis sectors. Starting as a Technical Support Representative, she has gained experience in different capacities, including content writing and scheduling analysis. Her current role as an Intraday Analyst reflects her growth and adaptability within the industry.