Miguel Hernandez
About Miguel Hernandez
Miguel Hernandez serves as the Director of Operations at Quantrics Enterprises Inc., a position he has held since 2018. He has extensive experience in operations management, having worked in various roles at Stellar and Arvato Services over several years.
Current Role at Quantrics Enterprises Inc.
Miguel Hernandez serves as the Director of Operations at Quantrics Enterprises Inc. since 2018. In this role, he oversees operational strategies and ensures efficient processes within the organization. His leadership contributes to the company's objectives and operational excellence in Region V - Bicol, Philippines.
Previous Experience at Stellar
Miguel Hernandez has extensive experience at Stellar, where he held various positions from 2009 to 2018. He began as a Communications Assistant and progressed to roles such as Team Leader, Change Management Specialist, and Center Manager. His tenure included positions as Senior Operations Manager and Operations Manager, showcasing his growth and expertise in operational management.
Educational Background in Engineering
Miguel Hernandez studied Electronics and Communications Engineering at Mapua Institute of Technology, earning a Bachelor of Science (BS) degree from 2005 to 2006. He also attended Adamson University, where he studied Electrical Engineering and obtained another Bachelor of Science (BS) degree from 2006 to 2007. His educational background provides a strong foundation for his career in operations.
Early Career at Arvato Services
Before joining Stellar, Miguel Hernandez worked as a Technical Support Representative at Arvato Services from 2008 to 2009. This role involved providing technical assistance and support, which contributed to his skills in client services and operations management.