Crystal Zamora
About Crystal Zamora
Crystal Zamora is a Product Manager with extensive experience in customer success and product management. She currently works at Quantum Workplace, where she has contributed to revenue growth and enhanced team dynamics through strategic product enhancements and collaboration.
Current Role at Quantum Workplace
Crystal Zamora currently serves as a Product Manager at Quantum Workplace, a position she has held since 2023. In this role, she implements a strategic approach to product management, leveraging her strengths as an Activator and Maximizer. Zamora also works as a Senior Customer Success Manager at Quantum Workplace, a role she has occupied since 2022. Her responsibilities include driving product enhancements that contribute to customer acquisition and retention, thereby supporting the company's revenue growth.
Previous Experience at Apple
Zamora has a background with Apple, where she worked in various roles. She served as a Genius Admin for three months in 2018 and later as a Technical Expert from 2018 to 2019. Additionally, she worked as a Technical Specialist from 2016 to 2018. Her experiences at Apple provided her with a strong foundation in customer service and technical support.
Diversity and Inclusion Initiatives
At Quantum Workplace, Zamora was a member of the Diversity and Inclusion Council from 2021 to 2023. In this capacity, she contributed to initiatives aimed at promoting diversity within the organization. Her involvement reflects a commitment to fostering an inclusive workplace culture.
Educational Background
Zamora earned a Bachelor of Journalism degree from the University of Nebraska-Lincoln, where she studied Public Relations, Advertising, and Applied Communication. Her education, completed from 2010 to 2014, provided her with essential skills in communication and media relations.
Early Career Experience
Zamora's early career includes roles at Jacht Student Ad Agency as an Account Executive in 2013 and at The Navigators as EDGE Corps from 2014 to 2016. She also completed internships at Hilton Garden Inn, serving as an Advertising Intern in 2011 and a Guest Service Intern in 2012. These experiences contributed to her development in customer relations and marketing.