Drew Hudson

Drew Hudson

Customer Success Lead @ Quantum Workplace

About Drew Hudson

Drew Hudson is a Customer Success Lead at Quantum Workplace, where he has worked since 2019. He has a background in hospitality management and holds a Bachelor of Fine Arts in Creative Writing from the University of Nebraska at Omaha.

Current Role at Quantum Workplace

Drew Hudson serves as the Customer Success Lead at Quantum Workplace, a position he has held since 2021. In this role, he focuses on enhancing customer satisfaction and employee engagement. He previously worked as a Customer Success Manager at the same company starting in 2019. His responsibilities include developing strategies to improve employee experiences and ensuring clients receive optimal support.

Previous Experience in Hospitality Management

Prior to his current role, Drew Hudson gained extensive experience in the hospitality industry. He worked at Kinseth Hospitality Companies as a Task Force General Manager for three months in 2018 and served as a Guest Services Manager from 2017 to 2019. Additionally, he held the position of Front Office Manager at KAJ Hospitality from 2014 to 2017 and began his career as a Guest Service Representative at First Hospitality from 2012 to 2014.

Educational Background

Drew Hudson studied at the University of Nebraska-Lincoln, where he focused on Journalism and Mass Communications for one year from 2008 to 2009. He then attended the University of Nebraska at Omaha, earning a Bachelor of Fine Arts in Creative Writing over six years, from 2009 to 2015. His educational background supports his current role in enhancing communication and understanding within organizations.

Career Transition and Focus

Drew Hudson transitioned from hospitality and hotel operations management to a role centered on customer success and employee satisfaction. His aim is to improve the daily lives of employees through both direct and indirect contributions in his current position. This shift reflects his strong interest in understanding and connecting with others on a personal level.

People similar to Drew Hudson