Drew Pace
About Drew Pace
Drew Pace serves as the Customer Success Lead at Quantum Workplace, where he has worked since 2019. He holds a Bachelor of Fine Arts in Creative Writing from the University of Nebraska at Omaha and has extensive experience in hospitality management.
Work at Quantum Workplace
Drew Pace serves as the Customer Success Lead at Quantum Workplace, a position he has held since 2019. In this role, he focuses on enhancing customer satisfaction and ensuring successful implementation of the company's services. His responsibilities include managing client relationships and providing support to ensure that customers achieve their desired outcomes with the company's products.
Education and Expertise
Drew Pace studied at the University of Nebraska-Lincoln, where he focused on Journalism and Mass Communications for one year from 2008 to 2009. He later attended the University of Nebraska at Omaha, earning a Bachelor of Fine Arts (BFA) in Creative Writing from 2009 to 2015. His educational background equips him with strong communication skills and a creative approach to problem-solving.
Background in Hospitality
Prior to his current role, Drew Pace gained extensive experience in the hospitality industry. He worked as a Guest Service Representative at First Hospitality from 2012 to 2014, followed by a position as Front Office Manager at KAJ Hospitality from 2014 to 2017. He then served as Guest Services Manager at Kinseth Hospitality Companies from 2017 to 2019. This background provided him with valuable customer service skills and operational knowledge.
Career Progression
Drew Pace's career has progressed through various roles in the hospitality sector, showcasing his ability to adapt and grow within the industry. His journey began as a Guest Service Representative and advanced to managerial positions, culminating in his current role at Quantum Workplace. This trajectory reflects his commitment to customer service and operational excellence.