Laurel Clem
About Laurel Clem
Laurel Clem is a Customer Support Specialist at Quantum Workplace, with a background in various roles including Virtual School Facilitator and Inventory Manager. She holds a Bachelor of Arts in Urban Environmental Studies from Birmingham-Southern College.
Work at Quantum Workplace
Laurel Clem currently serves as a Customer Support Specialist at Quantum Workplace. She has held this position since 2021 and is based in the Birmingham, Alabama area. In this role, she focuses on providing support to customers, addressing inquiries, and ensuring a positive experience with the company's services.
Previous Experience in Customer Support
Before joining Quantum Workplace, Laurel Clem worked as a Communications Specialist at Shipt from 2019 to 2020. In this role, she was responsible for facilitating communication and support for customers. Additionally, she served as a Virtual School Facilitator for Private Families from 2020 to 2021, where she assisted students in navigating their educational needs.
Background in Retail and Management
Laurel Clem has extensive experience in the retail sector. She worked at Plato's Closet as a Sales Associate and Buyer from 2015 to 2018. Following this, she joined Gus's World Famous Fried Chicken in Birmingham, Alabama, where she served as both Inventory Manager and Server/Host Trainer from 2019 to 2020. These roles contributed to her skills in customer service and inventory management.
Education and Expertise
Laurel Clem studied at Birmingham-Southern College, where she earned a Bachelor of Arts in Urban Environmental Studies. Her academic journey spanned from 2015 to 2019, providing her with a foundation in environmental issues and urban planning, which may inform her approach to customer support and communication.