Mark Yuan
About Mark Yuan
Mark Yuan is a Business System Analyst with over 15 years of experience in the field, currently working at Quartech in Vancouver, Canada since 2019. He has a background in Computer Science from Simon Fraser University and has held positions at TELUS and Safeway Canada, where he contributed to various data analytics and system implementation projects.
Work at Quartech
Mark Yuan has been employed at Quartech as a Business System Analyst since 2019. In this role, he focuses on enhancing the company's data analytics capabilities, particularly through the adoption of Power BI. He supports the implementation of various Microsoft Dynamics 365 modules, including Customer Service, Sales, PSA, and Talent CICDs. Additionally, he is involved in implementing Project Operations for resource and non-stocked based scenarios. His contributions are integral to the company's operational efficiency.
Previous Experience at TELUS
Prior to his current position, Mark Yuan worked at TELUS as a Business System Analyst from 2016 to 2019. During his three years at TELUS, he contributed to various projects that improved business processes and system efficiencies. His experience at TELUS provided him with a solid foundation in business analysis within the telecommunications sector.
Background at Safeway Canada
Mark Yuan spent a decade at Safeway Canada, where he held the position of Solution Architect from 2006 to 2016. His long tenure at Safeway allowed him to develop extensive knowledge in system architecture and design. This experience equipped him with the skills necessary to lead complex projects and implement effective solutions in a retail environment.
Education and Expertise
Mark Yuan studied Computer Science at Simon Fraser University, where he earned his Bachelor’s degree. His educational background laid the groundwork for his career in business systems analysis and solution architecture. His expertise includes data analytics, system implementation, and project management, particularly in Microsoft technologies.
Key Contributions to Technology Adoption
Mark Yuan plays a key role in leading the migration and implementation of Azure DevOps boards, repositories, pipelines, and automated testing across the company. His efforts in these areas support the infrastructure and governance of the organization, ensuring that technology adoption aligns with business objectives and enhances overall operational effectiveness.