Chris Hendry
About Chris Hendry
Chris Hendry serves as the Vice President of Patient Operations at Quartet Health, bringing extensive experience from previous roles in healthcare operations and management. His career includes leadership positions at various organizations, where he managed large teams and significant budgets to enhance customer satisfaction and operational efficiency.
Current Role at Quartet Health
Chris Hendry serves as the Vice President of Patient Operations at Quartet Health, a position he has held since 2021. In this role, he focuses on enhancing patient care and operational efficiency. His responsibilities include overseeing patient operations and ensuring that the organization meets its operational goals. Hendry's leadership is characterized by a collaborative approach, which aims to align organizational processes and technology to improve customer satisfaction.
Previous Experience at Aspire Health, Inc.
Before joining Quartet Health, Chris Hendry worked at Aspire Health, Inc. as the Senior Vice President of Operations from 2016 to 2021. During his tenure, he managed significant operational initiatives and contributed to the organization's growth in the healthcare sector. His role involved overseeing various operational functions and ensuring the delivery of quality services.
Professional Background in Operations Management
Chris Hendry has extensive experience in operations management, having held various leadership roles at companies such as Healthways and Vivere. At Healthways, he served as Vice President of Contact Center Operations and Vice President - Market Performance, where he managed large teams and complex projects. His experience includes managing programs with budgets exceeding $30 million and leading multi-site contact centers with over 900 employees.
Educational Background
Chris Hendry studied at Auburn University, where he earned a Bachelor of Business Administration (BBA) with a focus on Marketing from 1990 to 1995. Additionally, he attended Nottingham University Business School, studying International Business from 1993 to 1994. His educational background provides a strong foundation for his career in operations and management.
Leadership and Management Approach
Chris Hendry emphasizes a collaborative leadership style that focuses on understanding current organizational states and developing consensus for future visions. He prioritizes working with organizations that serve others while maintaining accountability for business goals. His approach includes aligning people, processes, and technology to enhance productivity and customer satisfaction.