Nicholas F Harvey
About Nicholas F Harvey
Nicholas F. Harvey is a Manager of IT Support Engineering at Quartet Health, where he has worked since 2022. He has a diverse background in IT support roles across various companies, specializing in training initiatives and IT policies to foster organizational growth.
Current Role at Quartet Health
Nicholas F Harvey serves as the Manager of IT Support Engineering at Quartet Health since 2022. In this role, he focuses on enhancing IT support operations and implementing strategic initiatives that align with the organization's goals. His responsibilities include overseeing IT support teams and ensuring efficient service delivery within the New York, New York area.
Previous Experience in IT Support
Prior to his current position, Nicholas held several roles in IT support across various organizations. He worked as the Manager of Internal IT Support at MEMIC from 2019 to 2021, and as the IT Help Desk Support Manager at Toast, Inc. from 2018 to 2019. His experience includes managing support teams and improving IT service processes in both Portland, Maine and Boston, Massachusetts.
Professional Background
Nicholas has a diverse background in IT support and engineering. He began his career as a Technical Support Analyst at Lightspeed HQ from 2015 to 2017 and later worked as an IT Support Engineer at Oxford Instruments in 2017. His early experience also includes a role as a System Administrator at Michael Kors in Montreal, Canada, where he worked for one year.
Expertise in IT Policies and Training Initiatives
Nicholas specializes in creating training initiatives and developing IT policies that support organizational growth. His expertise extends to identity management solutions and improving cross-departmental IT policies. He is proficient in screening, testing, and deploying both hardware and SaaS solutions, which enhances operational efficiency.
Skills and Competencies
Nicholas is known for his agile workflow expertise and excels in personal and team accountability management. He demonstrates a resourceful mindset and adaptability to changing priorities in IT management. His skills contribute to effective IT support and strategic planning within the organizations he has worked for.