Miguel Viada
About Miguel Viada
Miguel Viada is an IT Support Technician with over 15 years of experience, currently working at Quest Global. He has worked internationally and held roles in various industries, including financial institutions and pharmaceuticals.
Current Role at Quest Global
Miguel Viada currently works at Quest Global as an IT Support Technician. In this role, he is responsible for providing technical assistance and support to users, addressing hardware and software issues, and ensuring smooth IT operations within the organization.
International Experience at Dell in France
Miguel Viada has international work experience, having worked for Dell in Montpellier, Occitanie, France. At Dell, he served as an Asesor Técnico Informático, providing technical support and assisting with IT issues for users. His experience in an international setting highlights his adaptability and proficiency in handling IT challenges across different environments.
Previous Roles in Major Financial Institutions
Miguel Viada has extensive experience working in the financial sector, having held IT support roles in major financial institutions like BNP Paribas and MUFG. At BNP Paribas, he worked as a Técnico Informático for two years in Madrid, Spain. He later served as a Técnico Informático at MUFG for one year. These roles involved providing technical support, resolving IT issues, and maintaining the IT infrastructure within the financial organizations.
Background in IT Support Across Various Industries
With over 15 years of experience in IT support and technical roles, Miguel Viada has a diverse background in the field. He has worked in various industries, including pharmaceuticals at Mylan, where he served as an IT Helpdesk technician, and technology at Dell. His experience spans roles such as Técnico Soporte Identity Management at Roche, Técnico de Sistemas at Catrian, and Técnico Helpdesk at Accenture and Sermicro. This wide-ranging experience underscores his versatility and depth of knowledge in IT support.
Identity Management Support Experience
Miguel Viada gained specific experience in identity management support during his tenure at Roche. In 2014, he worked as a Técnico Soporte Identity Management for four months in Madrid, Spain. This role involved managing user identities and ensuring secure access to IT resources, demonstrating his proficiency in specialized areas of IT support.