Nawal Nalini
About Nawal Nalini
Nawal Nalini is the Assistant Manager of Global Sales Operations at QuEST Global in Bangalore, with a background in sales operations and expertise in renewals, subscriptions, and CRM tools.
Current Position at QuEST Global
Nawal Nalini is currently serving as Assistant Manager - Global Sales Operations at QuEST Global in Bangalore. In this role, she is responsible for overseeing global sales processes and ensuring smooth sales operations. Her expertise in handling renewals and subscriptions plays a key role in maintaining strong customer relationships and securing continuous revenue streams.
Previous Roles in Sales Operations
Nawal Nalini has a diverse background in sales operations, having held various positions across multiple companies. She worked at VMware Software India Pvt. Ltd. as an Analyst II Sales Operations Shared Service from 2021 to 2022. Prior to that, she served as a Sales Operation Analyst at NTT Ltd. in 2019 for three months. Her career also includes a tenure as Sales Support Specialist at Dimension Data from 2017 to 2019 and as Software Acquisition Renewal Quoter at IBM India Pvt. Ltd. from 2013 to 2017.
Educational Background
Nawal Nalini has an academic background in Marketing and Human Resources, having earned a Master of Business Administration (MBA) from Ranchi University. Her early education was completed at Vivekananda Vidya Mandir. This solid educational foundation supports her extensive experience in sales and customer relationship management.
Sales Operations Expertise
Nawal Nalini brings a wealth of expertise to her role, particularly in handling renewals and subscriptions, which are central to maintaining customer relationships and consistent revenue. She is also proficient in pricing and quoting, ensuring accurate and competitive pricing strategies. Her specialized knowledge in Cisco Products further enhances her capability in sales operations.
Technical Skills
Nawal Nalini is proficient in advanced Excel functions such as V lookup and Pivot Tables, which she uses for data analysis and reporting. She is skilled in using CRM client-specific tools to enhance customer relationship management and sales processes. Her experience with EBS Oracle and SAP underscores her ability to work with enterprise resource planning and business operations tools. Additionally, she utilizes Microsoft PowerPoint for creating impactful presentations to support sales initiatives.