Samantha Glover
About Samantha Glover
Samantha Glover is a Process Lead at QuEST Global in Derby, England, specializing in lean process improvements and project management.
Company
Samantha Glover is currently employed at QuEST Global in Derby, England, United Kingdom, where she serves as a Process Lead. QuEST Global is known for its engineering services that support complex and technologically sophisticated projects.
Title
Samantha Glover holds the title of Process Lead at QuEST Global. In this role, she focuses on delivering efficient and effective process improvements across multiple customer teams and projects.
Education and Expertise
Samantha Glover completed her studies at Derby College. She specializes in lean process improvements, delivering significant time and cost benefits to customers through optimized workflows and systems.
Professional Background
Samantha Glover has extensive experience working in fast-paced environments with tight deadlines and limited resources. She is noted for consistently providing exceptional service and aiming for right first-time delivery. Her role involves leading and coordinating across multiple customer teams and managing projects to ensure successful outcomes. She is also experienced in forecasting project and resource requirements and maintaining costs within budget.
Roles and Responsibilities
As a Process Lead, Samantha Glover identifies and implements lean process improvements to drive time and cost savings for customers. She creates and deploys Kanbanize systems and workflows, facilitates continuous improvement, and coaches global teams to meet deliverables on time and within budget. She also manages relationships with customers globally, acting as a liaison officer. Her responsibilities include business analytics reporting for senior stakeholders, managing project management, resource forecast management, and establishing best practices while tracking key performance indicators.