Chad Schafer
About Chad Schafer
Chad Schafer is an Account Manager with a strong background in customer service, particularly from his experience in call center environments. He has worked at QuinStreet since 2020 and previously held roles at ReliableRemodeler.com and QuinStreet, demonstrating a commitment to exceeding client expectations.
Work at QuinStreet
Chad Schafer has been employed at QuinStreet since 2020, serving as an Account Manager. His role involves managing client accounts and ensuring customer satisfaction. Prior to his current position, he worked as a Call Center Supervisor at QuinStreet from 2016 to 2020. In this capacity, he oversaw call center operations, focusing on enhancing service delivery and team performance. His experience at QuinStreet spans a total of four years in various roles, contributing to his expertise in account management and customer relations.
Background in Customer Service
Chad Schafer possesses a strong background in customer service, which is rooted in his experience in call center environments. He worked at ReliableRemodeler.com as a Call Center Team Lead from 2006 to 2009 in Beaverton, Oregon. This role involved leading a team and managing customer interactions, which helped him develop essential skills in communication and problem-solving. His extensive experience in customer service has been a significant factor in his career progression and effectiveness in account management.
Education and Expertise
Chad Schafer studied at Centennial Job Corps from 1999 to 2001, where he focused on Computer Technician training and achieved his GED. This educational background provided him with foundational skills in technology, which complements his customer service expertise. His commitment to learning and professional development is evident in his proactive approach to exceeding client expectations in his current role as an Account Manager.
Professional Skills and Approach
Chad Schafer demonstrates a proactive approach as a self-starter in his professional endeavors. He focuses on exceeding client expectations, which is a key aspect of his work in account management. His passion for helping people drives his commitment to customer relations, ensuring that clients receive the support and service they need. This dedication to client satisfaction has been a consistent theme throughout his career.