Jessica Lane
About Jessica Lane
Jessica Lane is a Workforce Analyst with extensive experience in workforce management and customer service. She has worked for notable companies such as Nordstrom and QuinStreet, and she is currently pursuing a degree in Human Resources Management at Pikes Peak Community College.
Work at QuinStreet
Jessica Lane has been employed at QuinStreet as a Workforce Analyst since 2021. In this role, she applies her analytical skills to enhance workforce management processes. Her responsibilities include analyzing workforce data and implementing strategies to improve operational efficiency. Jessica's experience in this position builds on her previous roles in workforce analysis and recruitment.
Previous Experience at Nordstrom
Prior to her current role, Jessica Lane worked at Nordstrom for six years as a Workforce Analyst from 2015 to 2021. She also held positions as a Back-Up Recruiter and Interim Mentor Coordinator during her tenure. Her work involved utilizing Avaya Products to improve workforce management capabilities and enhance customer service. Additionally, she served as a Customer Service Specialist, contributing to customer satisfaction through her analytical skills.
Education and Expertise
Jessica Lane is currently studying Human Resources Management/Personnel Administration at Pikes Peak Community College, with her studies in progress since 2019. She previously studied Elementary Education and Teaching at Kirkwood Community College from 2008 to 2010. Her educational background supports her expertise in workforce management and human resources.
Background in Education and Military Service
Jessica Lane began her career in education, working as a Teacher at La Petite Academy from 2010 to 2012. She also worked as a Sales Representative at Target from 2008 to 2009. Prior to her work in education and retail, she served in the US Army as an Apache Attack Helicopter Systems Repairer from 2003 to 2007. This diverse background contributes to her strong presentation skills and effective communication.