Taylor Palin
About Taylor Palin
Taylor Palin serves as the Call Center Quality Assurance Team Lead at QuinStreet, where they have worked since 2023. With a background in customer service and sales development, Taylor has experience in various roles, including dog grooming and department leadership at PetSmart.
Work at QuinStreet
Taylor Palin currently holds the position of Call Center Quality Assurance Team Lead at QuinStreet, a role she has occupied since 2023. Prior to this, she worked as a Sales Development Representative at QuinStreet from 2021 to 2023. In her current position, she focuses on maintaining high standards of quality in customer interactions and ensuring that team performance aligns with company objectives. Her experience at QuinStreet reflects her commitment to enhancing customer service and operational efficiency within the organization.
Education and Expertise
Taylor Palin studied at Portland State University, where she gained knowledge and skills relevant to her career. Her educational background has contributed to her expertise in quality assurance and customer service. This foundation supports her roles in various positions, particularly in her current leadership role at QuinStreet.
Background
Taylor Palin has a diverse work history that includes significant experience in customer service and team leadership. Before her tenure at QuinStreet, she worked at PetSmart in various capacities. She served as a Dog Groomer from 2019 to 2021 and as a Customer Service Department Lead from 2009 to 2015, both roles based in Beaverton, Oregon. This background has equipped her with a strong understanding of customer needs and team dynamics.
Previous Experience at PetSmart
Taylor Palin's experience at PetSmart includes two distinct roles. She worked as a Customer Service Department Lead from 2009 to 2015, where she developed her leadership and customer service skills over six years. Following this, she transitioned to the role of Dog Groomer from 2019 to 2021, further enhancing her customer interaction capabilities and service delivery in a pet care environment.