Kent Appelby
About Kent Appelby
Kent Appelby serves as the Business Development Manager at Quinyx, where he has worked since 2018. He has a diverse background in service delivery and management, having held various roles in companies such as TUI and McDonald's across multiple countries.
Work at Quinyx
Kent Appelby has been serving as the Business Development Manager at Quinyx since 2018. In this role, he focuses on enhancing customer communication regarding workforce management platforms, emphasizing their impact on profit margins and workplace satisfaction. He collaborates with a diverse clientele, including Fortune 500 companies and small local vendors. Appelby has played a significant role in defining, developing, and testing new services and concepts, working closely with product and service owners. He is responsible for implementing service concepts that align with Quinyx's central strategy plan.
Previous Experience
Before his current role, Kent Appelby worked at TUI as a Service Delivery Team Manager from 2012 to 2017. His responsibilities included overseeing operations in multiple countries, including Greece, Spain, Turkey, and Thailand. He also held positions at Quinyx as a Technical Consultant and Pre-Sales/Sales Engineer for one year in 2018. Prior to that, he worked at McDonald's in various managerial roles from 2006 to 2012, where he gained valuable experience in team management and customer service.
Education and Expertise
Kent Appelby studied at Handelsskolen Minerva, where he focused on Marketing from 2006 to 2009. His educational background has equipped him with the skills necessary for his roles in business development and customer service. Appelby has developed expertise in workforce management solutions, service delivery optimization, and customer relationship management throughout his career.
Achievements in Service Delivery
In his role at Quinyx, Kent Appelby has been instrumental in sourcing best practice examples to enhance service delivery and improve customer economics. He is responsible for rolling out tested and approved service concepts, ensuring they align with the company's strategic objectives. His contributions have helped streamline operations and optimize service offerings for a wide range of clients.