Alejandro Zea
About Alejandro Zea
Alejandro Zea is an Implementations and Training Specialist at Quorum Information Technologies in Calgary, Alberta, where he has worked since 2021. He has a background in parts management and customer service, with prior experience at various automotive companies and a strong educational foundation in business administration and technical training.
Work at Quorum Information Technologies
Alejandro Zea has been employed at Quorum Information Technologies since 2021, serving as an Implementations and Training Specialist. In this role, he focuses on implementing software solutions and providing training to clients, ensuring they effectively utilize the company's products. His work contributes to the overall customer experience and satisfaction, enhancing the adoption of technology in the automotive sector.
Previous Experience in Automotive Parts
Prior to his current position, Alejandro Zea worked as a Parts Technician at Cervus Equipment for a total of six months across two separate periods in 2018 and 2019. He also held a similar role at Martin Motorsports for nine months in 2020. These positions allowed him to gain hands-on experience in parts management and customer service within the automotive industry.
Education and Expertise
Alejandro Zea studied at the Southern Alberta Institute of Technology (SAIT), where he earned a Diploma from 2017 to 2019. He also obtained a Certificate from the Diesel Institute of America. Additionally, he achieved a Bachelor of Business Administration (BBA) from Universidad EAN. His educational background is complemented by a Journeyman certification from Alberta Apprenticeship & Industry Training, which he completed from 2009 to 2010.
Background in Management and Customer Service
Alejandro has experience in supervising staff and managing customer service operations. His background includes a role as Assistant Manager of Automotive Equipment at Innovateq SAS in Colombia, where he worked for five months in 2014-2015. This experience has contributed to his strong entrepreneurial mindset and focus on driving productivity and efficiency in his work.
Analytical Skills and Decision-Making
Alejandro Zea possesses expertise in making analytical evaluations to support decision-making processes. His ability to analyze data and assess operational effectiveness is an asset in his current role, where he contributes to improving training methodologies and implementation strategies at Quorum Information Technologies.