John Hynes
About John Hynes
John Hynes is a Manager of Customer Success at Quorum Information Technologies, where he has worked since 2006 in various roles. He has a strong commitment to the growth of the company and the support of his team.
Current Role at Quorum Information Technologies
John Hynes serves as the Manager of Customer Success at Quorum Information Technologies since 2020. In this role, he focuses on enhancing customer satisfaction and fostering growth within the company. His commitment to supporting his team is evident in his leadership approach, which prioritizes the interests of the company, customers, and employees.
Career Progression at Quorum Information Technologies
John Hynes has had a long tenure at Quorum Information Technologies, starting in 2006 as an Accounting Support Specialist. He progressed through various roles, including Accounting Support Team Lead from 2007 to 2011, Support Supervisor from 2011 to 2014, and Support Manager from 2014 to 2020. His diverse experience within the company has equipped him with a comprehensive understanding of customer support and operational processes.
Previous Experience in Customer Support and Consulting
Before his current position, John Hynes worked as a Business Consultant at Rogers Wireless from 2003 to 2005, where he gained valuable experience in customer relations. He also worked as an Account Analyst at Superior Propane from 2001 to 2003. These roles contributed to his expertise in customer service and support.
Educational Background
John Hynes studied at Memorial University of Newfoundland from 2001 to 2014, completing a 13-year program. He also attended Keyin College from 1992 to 1994. His educational background has provided him with a solid foundation for his career in customer support and management.
Geographical Experience
John Hynes has lived in various regions, including Ontario and Nova Scotia, before returning to Newfoundland in 2006. His diverse geographical experience adds to his understanding of different market dynamics and customer needs.