Chandrika A.
About Chandrika A.
Chandrika A. serves as the VP of Partnership Success at R-Zero, bringing over 20 years of experience in customer success and technical support within the software industry. Her previous roles include senior positions at Crux, SchoolMint, and Kaiser Permanente, among others.
Current Role at R-Zero
Chandrika A. serves as the Vice President of Partnership Success at R-Zero, a position she has held since 2024. In this role, she focuses on fostering strategic partnerships to enhance the company's offerings in UV-C disinfection solutions. Her work is conducted in a hybrid setting in the San Francisco Bay Area. Chandrika aims to help R-Zero achieve its vision of becoming a leading provider in the disinfection industry.
Previous Experience at Crux
Before joining R-Zero, Chandrika A. worked at Crux as the Senior Vice President of Customer Experience from 2021 to 2024. During her tenure, she was responsible for overseeing customer engagement and satisfaction initiatives, contributing to the overall success of the company in the San Francisco Bay Area.
Professional Background in Customer Success
Chandrika A. has over 20 years of experience in the computer software industry, specializing in customer success, technical support, professional services, and data engineering. Her extensive background includes roles at various companies, where she has led teams and implemented strategies to improve customer satisfaction and retention.
Education and Certifications
Chandrika A. holds a Bachelor's degree from Jai Narain Vyas University, which she completed from 1997 to 2000. She also holds a Project Management Professional certification from the Project Management Institute. Additionally, she has been studying at Stanford University since 2013, where she is pursuing an Advanced Project Management Certification.
Mentorship and Team Development
Chandrika A. is passionate about mentoring and developing the skills of her team members and peers. She focuses on creating an environment that encourages professional growth and enhances the potential of individuals within her teams.