Hallie Weaver
About Hallie Weaver
Hallie Weaver is a Customer Success Manager at R-Zero, where she has worked since 2021. She has a strong background in IT deployment and customer success, with previous roles at Layered Technologies, Verizon Terremark, Ziosk, and IBM.
Work at R-Zero
Hallie Weaver has been serving as the Customer Success Manager at R-Zero since 2021. In this role, she has developed a compensation plan for account managers that has enhanced business intelligence gathering and contributed to increased sales. Her focus on customer success has led to improved client relationships and satisfaction.
Education and Expertise
Hallie Weaver studied at the University of Nebraska - Lincoln. She possesses expertise in cross-functional IT deployment, cloud hosting, managed services, and software support. This knowledge base supports her effective management of customer success initiatives and her ability to collaborate with various teams.
Background
Before joining R-Zero, Hallie Weaver held several positions in the technology sector. She worked as a Senior Service Delivery Manager at Layered Technologies from 2008 to 2014, and then as a Service Manager at Verizon Terremark from 2014 to 2017. She also served as a Dedicated Project Engineer at IBM from 2017 to 2018 and as Manager of Customer Success at Ziosk from 2019 to 2021.
Achievements
Throughout her career, Hallie Weaver has consistently achieved top 10% rankings in client satisfaction. Her effective account management methodologies have played a significant role in maintaining high levels of client satisfaction and fostering strong relationships with customers.
Collaboration Skills
Hallie Weaver is known for her ability to collaborate effectively with various stakeholders. She works closely with internal and client software developers, system administrators, billing managers, finance, and support teams to ensure successful project execution and customer satisfaction.