Tom Martin
About Tom Martin
Tom Martin is a Customer Support Specialist at Rabbet, where he has worked since 2021. He has a background in customer service and holds a High School Diploma from Horizon Charter and a degree in Information Technology from Sierra College.
Work at Rabbet
Tom Martin has been employed at Rabbet as a Customer Support Specialist since 2021. In this role, he provides assistance and support to customers, ensuring their needs are met effectively. His position is based in Roseville, California, where he has contributed to the company's customer service operations for three years.
Previous Experience in Customer Support
Before joining Rabbet, Tom Martin worked at REX as a Customer Success Specialist for nine months in 2021. His responsibilities included managing customer relationships and ensuring satisfaction with the company's services. Prior to REX, he served as a Branch Service and Sales Officer at Union Bank for six months, where he focused on customer service and sales initiatives.
Career Background in Banking
Tom Martin has extensive experience in the banking sector. He worked at Wells Fargo as a Service Manager for seven years, from 2013 to 2020. In this role, he managed service operations and led a team to enhance customer experiences. His banking career began at Union Bank, where he held a position as a Branch Service and Sales Officer.
Educational Background
Tom Martin studied at Horizon Charter, where he achieved his High School Diploma. He furthered his education at Sierra College, focusing on Information Technology from 2018 to 2021. His studies in Information Technology provided him with foundational skills relevant to his career in customer support.
Early Career at Starbucks
Tom Martin began his professional journey at Starbucks, where he worked as a Shift Lead from 2008 to 2011. In this role, he was responsible for managing daily operations and ensuring customer satisfaction in a fast-paced environment. This experience contributed to his skills in customer service and team leadership.