Brandon Wilson
About Brandon Wilson
Brandon Wilson serves as the General Manager at RaceTrac in Orlando, Florida, where he has worked since 2015. He has successfully implemented quality assurance measures, achieving a 100% pass rate on food audits and maintaining a low employee turnover rate.
Work at RaceTrac
Brandon Wilson has served as the General Manager at RaceTrac since 2015, overseeing operations in Orlando, Florida. In this role, he directs a 24/7 retail operation that caters to over 1,000 customers daily. His responsibilities include hiring, training, payroll management, and ensuring high standards of customer service. Wilson implemented rigorous quality assurance measures, achieving a 100% pass rate on Ecosure food audits. His leadership has contributed to maintaining an employee turnover rate of less than 30%, which is significantly lower than the area average.
Previous Experience in Hospitality
Before joining RaceTrac, Brandon Wilson held several managerial positions in the hospitality industry. He worked as the Front Office Manager at Sheraton from 2012 to 2014 and as the First Assistant General Manager at Hyatt Place for 10 months in 2006-2007. Additionally, he served as General Manager at La Quinta by Wyndham from 2001 to 2006 and as Assistant Front Office Manager at The Florida Hotel and Conference Center from 2007 to 2010. These roles provided him with extensive experience in hotel management and customer service.
Education and Expertise
Brandon Wilson earned a Bachelor of Applied Science (BASc) in Hotel, Motel, and Restaurant Management from Northern Arizona University, studying from 1998 to 2001. His educational background has equipped him with the necessary skills and knowledge to excel in various management roles within the hospitality and retail sectors.
Community Engagement Initiatives
Brandon Wilson has actively engaged in community initiatives, organizing events such as the 2019 Walk/Run for Research 5K. He also led COVID-19 Safety Trainings in 2020 to enhance safety protocols for area-wide associates. These initiatives reflect his commitment to community involvement and employee development.