Jay Richardson

Sr. Manager Of Guest Facing Technology @ RaceTrac

About Jay Richardson

Jay Richardson is the Sr. Manager of Guest Facing Technology at RaceTrac, where he has worked since 2020. He has extensive experience in data center design, automation, and support for various technology platforms.

Work at RaceTrac

Jay Richardson has served as the Sr. Manager of Guest Facing Technology at RaceTrac since 2020. In this role, he focuses on enhancing the technology that interacts directly with guests, ensuring a seamless experience. His tenure at RaceTrac spans four years, during which he has contributed to the development and implementation of various technology solutions aimed at improving customer engagement and operational efficiency.

Previous Experience in Retail Technology

Prior to joining RaceTrac, Jay Richardson held the position of Director of Retail Technology at Tropical Smoothie Cafe from 2018 to 2020. In this capacity, he was responsible for overseeing technology initiatives that supported retail operations. His experience also includes serving as Director of Restaurant Technology at Inspire Brands for one year, where he managed technology strategies for restaurant operations.

Background in Infrastructure Management

Jay Richardson has a robust background in infrastructure management, having worked at Arby's Restaurant Group as Manager of Restaurant Infrastructure from 2011 to 2017. His responsibilities included overseeing technology infrastructure to support restaurant operations. Additionally, he served as Sr. Server Engineer at Wendy's Arby's Group from 2008 to 2011, where he focused on server management and support.

Education and Expertise

Jay Richardson studied Computer Information Systems at Georgia Southern University, where he earned a Bachelor of Arts degree from 1993 to 1998. He also attended Bradwell Institute from 1990 to 1993. His educational background complements his expertise in data center designs, implementations, and the automation of common tasks, which are critical in his current and previous roles.

Early Career in Network Administration

Jay Richardson began his career as a Network Administrator at Ritz Camera Centers from 1998 to 2004. This role provided him with foundational experience in managing network systems. He later expanded his technical skills as he transitioned to various roles in infrastructure and technology management across different organizations.

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