Jim Gilbert
About Jim Gilbert
Jim Gilbert is a Retail Systems Manager with over 15 years of experience in POS engineering and support, currently working at RaceTrac in Atlanta, Georgia. He has a strong background in managing IT projects and possesses expertise in desktop and POS support, vendor relations, and end user training.
Work at RaceTrac
Jim Gilbert has been serving as the Retail Systems Manager at RaceTrac since 2020. In this role, he is responsible for overseeing retail systems and ensuring the efficient operation of IT projects within the organization. His position is based in Atlanta, Georgia, where he applies his extensive experience in managing complex IT systems to enhance operational efficiency.
Previous Experience at Arby's Restaurant Group, Inc.
Prior to his current role, Jim Gilbert worked at Arby's Restaurant Group, Inc. for a total of seven years in various capacities. He began as a Manager from 2010 to 2011, then transitioned to a POS Engineer-Restaurant Systems from 2011 to 2017. He later served as a Senior Engineer from 2017 to 2018. His experience at Arby's involved managing POS engineering and support for multiple locations across the nation.
Experience at NCR Corporation
Jim Gilbert worked at NCR Corporation as a PS Technical Consultant III from 2018 to 2020 in the Greater Atlanta Area. In this position, he contributed to the implementation and support of technical solutions, further enhancing his expertise in the IT sector. His role involved collaborating with clients to ensure successful project delivery.
Education and Expertise
Jim Gilbert studied at Connersville High and later attended Ball State University. He possesses expertise in desktop and POS support, vendor relations, and end-user training. His educational background, combined with over 15 years of experience in IT project management, positions him as a knowledgeable professional in the retail systems domain.
Professional Skills and Attributes
Jim Gilbert is recognized for his analytical and problem-solving skills, which he applies effectively in team leadership roles. He has a proven track record of managing complex and enterprise-wide IT projects, consistently delivering results on time and under budget. His ability to perform well under pressure has contributed to his success in various IT roles.