Joseph Jackman
About Joseph Jackman
Joseph Jackman is a General Manager and Human Resource Specialist at RaceTrac in Carrollton, Texas, with a strong background in sales and human resources from his previous roles at American Airlines and TSA.
Work at RaceTrac
Joseph Jackman has served as the General Manager and Human Resource Specialist at RaceTrac since 2019. In this role, he oversees operations in Carrollton, Texas, and is responsible for managing vendor relationships, including ordering and communication with representatives. He implements merchandise audits to track store shrink and improve reporting systems. Additionally, he specializes in managing COVID and illness cases, ensuring effective communication with staff and senior management, and handling payroll for affected regional staff.
Previous Experience at American Airlines
Joseph Jackman worked at American Airlines from 2013 to 2019 in various roles. He started as a Sales Associate from 2013 to 2015, then transitioned to Customer Care Manager and Hiring Manager for one year. From 2016 to 2019, he served as a Channel Sales Account Manager. His responsibilities included regional data reporting and case filing related to COVID and illness cases, as well as managing supplies and equipment ordering for the regional team.
Background in Transportation Security Administration
Before his tenure at American Airlines, Joseph Jackman worked at the Transportation Security Administration (TSA) as a Lead Officer from 2002 to 2012. His work involved security operations at Atlanta Hartsfield and Miami International Airports. This experience contributed to his expertise in managing staff and operational protocols.
Education and Certifications
Joseph Jackman is certified in Serve Safe and Food Handler, which ensures compliance with food safety standards. These certifications are essential for his role in managing food-related operations at RaceTrac, where adherence to safety regulations is a priority.
Human Resource Management Skills
In his current role and previous positions, Joseph Jackman has developed strong skills in human resource management. He assists the recruitment team with I9 verifications and posts sponsored jobs for DFW Stores. His experience includes managing payroll for regional staff and ensuring compliance with various operational standards.