Katlin Cunningham
About Katlin Cunningham
Katlin Cunningham serves as the General Manager at RaceTrac, where she has worked since 2017, overseeing guest service standards and employee development. She has a background in biology from the University of North Florida and has held various roles within RaceTrac since 2009.
Work at RaceTrac
Katlin Cunningham has been serving as the General Manager at RaceTrac since 2017. In this role, she is responsible for executing the OnTrac Notebook, which helps maintain overall standards and guest service. Cunningham has a comprehensive background within the company, having worked in various positions including Guest Services Associate, Co Manager, Field Trainer, and Shift Manager. Her experience spans over a decade, showcasing her commitment to the organization and its operational excellence.
Education and Expertise
Cunningham studied at the University of North Florida, where she focused on Biology and earned an Associate of Science degree from 2013 to 2016. This educational background provides her with a foundational understanding of scientific principles, which may contribute to her approach in managing operations and ensuring product safety within the retail environment.
Background
Cunningham began her career at RaceTrac in 2009 as a Guest Services Associate, where she worked for three years. She then progressed through various roles, including Shift Manager and Field Trainer, before becoming Co Manager in 2015. Her trajectory within the company reflects her dedication and ability to develop skills in customer service and team leadership.
Achievements in Leadership
As General Manager, Cunningham leads the development of up to 20 employees at a single RaceTrac location. She promotes a safe workplace and emphasizes safe product handling by supporting safety training initiatives. Additionally, she drives excellence in Food Service by implementing goals aimed at increasing sales and margin while ensuring product quality.