Keith Lawson
About Keith Lawson
Keith Lawson is a Technical Support Analyst II at RaceTrac, where he has worked since 2019, and has over a decade of experience in technical support roles across various companies, including AT&T and Worldpay.
Current Role at RaceTrac
Keith Lawson serves as a Technical Support Analyst II at RaceTrac, a position he has held since 2021. He has been with RaceTrac since 2019, contributing to the technical support operations for the organization. His role involves providing technical assistance and support to ensure the efficient functioning of systems and services within the company. Lawson operates from Atlanta, Georgia, and has accumulated three years of experience in his current role.
Previous Experience at Worldpay
Keith Lawson has extensive experience at Worldpay, where he held multiple positions over several years. He worked as a Helpdesk Agent from 2012 to 2013, providing support to customers. He then transitioned to the role of Customer Impact Analyst from 2013 to 2015, focusing on customer-related issues. Following this, he served as a Service Desk Analyst from 2015 to 2016, and later as a Desktop Engineer from 2016 to 2018. His tenure at Worldpay spanned a total of six years.
Experience at AT&T
Keith Lawson began his career in the telecommunications sector with AT&T, where he worked as a Premises Technician from 2010 to 2011. During his 11 months in this role, he was involved in the installation and maintenance of telecommunications equipment in the Greater Atlanta Area. This experience laid the groundwork for his future roles in technical support and analysis.
Education and Qualifications
Keith Lawson completed his general education at Madison University High School. He furthered his education at the Art Institute of Atlanta, where he studied Audio Production and earned an Associate of Arts (A.A.) degree. His educational background provides a foundation for his technical skills and analytical capabilities in his current and previous roles.