Michael Petters
About Michael Petters
Michael Petters is a Manager of Guest Technology and Consistency at RaceTrac, focusing on enhancing guest experiences through technology solutions. He has over two decades of experience in various technology and business analyst roles across multiple companies.
Current Role at RaceTrac
Michael Petters serves as the Manager of Guest Technology and Consistency at RaceTrac, a position he has held since 2020. He operates remotely from the Knoxville Metropolitan Area. In this role, he focuses on reducing production issues by ensuring the consistent application of guest-facing technology solutions. His efforts aim to enhance the experience for both guests and store personnel across RaceTrac and RaceWay locations.
Previous Experience at NCR Retail
Prior to his current role, Michael Petters worked at NCR Retail as a Solution Engineer in Software Services Engineering for 12 years, from 2006 to 2018. Based in Atlanta, GA, he contributed to the development and implementation of technology solutions tailored for the retail sector. His extensive experience in this role provided him with a solid foundation in addressing technical challenges within the retail environment.
Experience at Pilot Company
In 2020, Michael Petters briefly worked as a Senior Business Analyst at Pilot Company for five months. This role was also remote and based in the Knoxville Metropolitan Area. His responsibilities included analyzing business processes and providing insights to improve operational efficiency.
Background in Software Engineering at Xerox
Michael Petters began his career as a Systems Test Engineer at Xerox, where he worked from 1998 to 2002 in El Segundo, CA. This four-year experience allowed him to develop skills in software testing and quality assurance, laying the groundwork for his future roles in technology and business analysis.
Education in Administration of Justice
Michael Petters studied at Pasadena City College, focusing on Administration of Justice. He completed this program in 1995, which provided him with foundational knowledge relevant to his career in technology and business analysis.