Roderick Battle
About Roderick Battle
Roderick Battle serves as the General Manager at RaceTrac, where he has worked since 2015. He has a background in various managerial roles within the company and holds a Bachelor of Science in Sport Management from The University of Georgia.
Current Role at RaceTrac
Roderick Battle serves as the General Manager at RaceTrac, a position he has held since 2015. In this role, he oversees operations in the Greater Atlanta Area. His responsibilities include managing staff, ensuring customer satisfaction, and implementing operational strategies. He has filled three support manager position vacancies through internal promotions within six months, demonstrating a commitment to staff development and operational efficiency.
Previous Experience at RaceTrac
Roderick Battle has a comprehensive work history at RaceTrac, starting as a Shift Manager from 2010 to 2012. He then served as Co Manager from 2012 to 2013, followed by a role as Field Trainer from 2013 to 2015. His experience in these positions provided him with a thorough understanding of store operations and employee training, contributing to his effectiveness as a General Manager.
Education and Expertise
Roderick Battle earned a Bachelor of Science in Sport Management from The University of Georgia, where he studied from 2005 to 2009. His education has equipped him with knowledge relevant to management and operational strategies, which he applies in his current role at RaceTrac.
Achievements in Guest Service and Staff Retention
During his tenure at RaceTrac, Roderick Battle maintained a yearly average of 96% in guest service surveys for FY 2018. He also established staff retention initiatives that resulted in a 0% voluntary turnover for the same fiscal year. These achievements reflect his focus on customer satisfaction and employee engagement.
Role in Corporate Café Operations
Roderick Battle acts as the designated representative of field operations at the Corporate Café of RaceTrac Support Center. In this capacity, he provides objective feedback to other departmental stakeholders, facilitating communication and collaboration across the organization.