Todd Carter
About Todd Carter
Todd Carter serves as the Director of Digital Support and Release at RaceTrac, where he focuses on enhancing guest-facing technologies. With extensive experience in operations and technology across various companies, he integrates Lean Operations, Agile, and DevOps practices to improve efficiency.
Current Role at RaceTrac
Todd Carter serves as the Director of Digital Support and Release at RaceTrac, a position he has held since 2022. In this role, he focuses on ensuring the quality, performance, and stability of guest-facing technologies, which include the website, mobile app, in-store displays, information systems, and point-of-sale units. His responsibilities encompass working with the entire supply chain, from business requirements through design, development, testing, configuration, release, and production, to ensure stakeholder alignment.
Previous Experience at Intercontinental Exchange
Todd Carter has extensive experience at Intercontinental Exchange, where he held multiple roles over a span of 14 years. He served as Director of Systems Operations from 2001 to 2008, then as Senior Director of Clearing Systems from 2008 to 2015, followed by Vice President of Clearing Operations from 2015 to 2017. His tenure included a brief position as Operations Director in 2008 in London. His work focused on enhancing operational efficiency and integrating technology solutions.
Leadership Roles in Technology Operations
Carter has held significant leadership positions in technology operations across various organizations. He was the Vice President of Systems Operations at Ciox Health from 2018 to 2019 and served as Director of Technology Operations at Guardian Pharmacy from 2019 to 2021. Additionally, he worked at SnapNurse as Chief Adoption Officer and VP of Strategic Operations in 2021. His roles have involved overseeing systems operations and implementing strategic initiatives to improve operational performance.
Educational Background
Todd Carter's educational background includes studies at Georgia State University, where he earned a Bachelor of Science in Education with a focus on English Literature. He also attended Allegheny College, where he studied Applied Piano and Music Theory. His foundational education was completed at St Stephen's School, where he achieved a high school diploma with a focus on college preparatory studies.
Integration of Lean Operations and Agile Practices
Carter emphasizes the integration of Lean Operations, Agile, and DevOps practices to enhance operational efficiencies across various disciplines. He focuses on making engineering, operations, and security considerations integral to business objectives, which aids in speeding up delivery and reducing downtime. His approach ensures that technology and operations work cohesively to meet organizational goals.