Amir Even Bar
About Amir Even Bar
Amir Even Bar serves as the Vice President of Customer Service at Radcom, bringing extensive experience from previous roles at TOMIA and Comverse. He holds an MBA and a BA in Business Administration and possesses strong organizational and technical skills.
Work at RADCOM
Amir Even Bar has been serving as the Vice President of Customer Service at RADCOM since 2022. In this role, he focuses on enhancing customer satisfaction and operational efficiency. His responsibilities include managing customer service operations and ensuring that client needs are met effectively. His leadership is characterized by a commitment to teamwork and team development.
Previous Experience at TOMIA
Before joining RADCOM, Amir Even Bar held multiple positions at TOMIA from 2018 to 2022. He served as Vice President of Professional Services and Global Delivery for two years, overseeing service delivery and customer success. He also worked as Chief Customer Officer, where he led customer success, delivery, and operations. Additionally, he was the Program Regional Director for StarHomeMach, contributing to the company's regional operations.
Career at Comverse
Amir Even Bar's tenure at Comverse spanned from 2006 to 2015. He began as a Technical Account Manager and progressed to the role of Account Service Director and Regional Manager. He also served as Regional Technical Director, where he managed technical operations and customer accounts. His experience at Comverse provided him with a solid foundation in customer service and technical management.
Education and Expertise
Amir Even Bar holds an MBA in Business Administration, which he earned from The College of Management Academic Studies in 1999. He also completed a BA in Business Administration at the same institution from 1993 to 1997. His educational background, combined with his extensive experience in customer service and operational management, equips him with strong organizational and technical abilities, particularly in off-shore operations and budget management.
Skills and Leadership Style
Amir Even Bar possesses expertise in managing operational teams across various technologies, including SaaS, NFV, and Cloud Native environments. He demonstrates a strong understanding of customer challenges and is adept at identifying customer needs. His leadership style emphasizes teamwork and personal example, fostering an environment focused on team development and collaboration.