Santhosh Nag S
About Santhosh Nag S
Santhosh Nag S is a Senior Engineer at RADCOM, with prior experience at Huawei Technologies India and Idea Cellular Ltd. He specializes in network troubleshooting and deployment processes, utilizing various analytical tools and collaborating with major telecommunications companies.
Work at RADCOM
Santhosh Nag S has been employed at RADCOM as a Senior Engineer since 2020. In this role, he is responsible for analyzing failure call traces across various interfaces and protocols using tools such as Qtrace, Qanalyzer, and Wireshark. His work involves debugging SIP (VOIP) messages in different IMS call scenarios and troubleshooting LTE/VOLTE networks, particularly focusing on client errors categorized as 4xx errors. He also engages in vendor management and oversees Rakuten's end-to-end deployment processes.
Previous Experience at Huawei Technologies India
Prior to joining RADCOM, Santhosh worked at Huawei Technologies India as an Assistant Manager from 2015 to 2020. During his five years in this role, he was responsible for deploying Radcom vProbe on Cisco infrastructure within Rakuten's network. He executed SQL queries to extract data from Vertica DB for daily maintenance reports and troubleshooting, contributing to the overall efficiency of network operations.
Experience at Idea Cellular Ltd
Santhosh Nag S began his career at Idea Cellular Ltd, where he served as a Network Operations Center Engineer from 2014 to 2015. In this position, he was tasked with troubleshooting network issues based on Foresight Trouble tickets raised by various vendors. This role provided him with foundational experience in network operations and issue resolution.
Education and Expertise
Santhosh completed his Engineer’s Degree in Electrical, Electronics and Communications Engineering at Sri Venkateshwara College of Engineering in Karnataka from 2009 to 2013. His educational background has equipped him with the technical skills necessary for his roles in network engineering and operations, enabling him to effectively analyze and resolve complex network issues.
International Work Experience
Santhosh has gained valuable international work experience in Sydney, Australia, and Tokyo, Japan. This exposure has enhanced his understanding of global network operations and has allowed him to collaborate with major companies in the telecommunications sector, including CISCO, Altiostar, Mavenir, Nokia, and Rakuten, for effective problem resolution.