Serge Blitz
About Serge Blitz
Serge Blitz is a Professional Services Engineer at RADCOM, where he has worked since 2016. He holds a BSc in Electrical & Computer Engineering from the Technion and has extensive experience in technical support and customer service across various companies in Israel.
Work at RADCOM
Serge Blitz has been employed at RADCOM as a Professional Services Engineer since 2016. In this role, he focuses on deploying RADCOM solutions tailored for T1 Cellular Operators. His responsibilities include providing technical support and ensuring the successful implementation of solutions in various customer environments. Working in the Tel Aviv Area, Israel, he has contributed to the company's efforts in enhancing service delivery and customer satisfaction.
Education and Expertise
Serge Blitz earned a Bachelor of Science degree in Electrical and Computer Engineering from the Technion - Israel Institute of Technology. His studies spanned from 1974 to 1978, focusing on Computer Systems Networking and Telecommunications. This educational background provides him with a solid foundation in engineering principles and technical expertise, which he applies in his professional roles.
Background
Before joining RADCOM, Serge Blitz accumulated significant experience in the telecommunications industry. He worked at Telrad Networks as a Software Development Engineer for 16 years, followed by a 16-year tenure at Comverse Technology, Inc. as a Customer Support Engineer. Additionally, he served as a Field Service Engineer at Starhome Mach for two years. His diverse roles have equipped him with extensive knowledge in technical support and software development.
Professional Experience
Serge Blitz has a comprehensive background in technical support and engineering roles across various companies. His career began at Telrad Networks in 1981, where he worked for 16 years. He then transitioned to Comverse Technology, Inc., where he spent 16 years as a Customer Support Engineer. Following this, he worked at Starhome Mach for two years as a Field Service Engineer. His experience spans over three decades, showcasing his ability to adapt to different technical challenges.
Global Travel and Responsibilities
As part of his professional responsibilities, Serge Blitz frequently travels worldwide. This aspect of his role allows him to engage directly with clients and address technical support challenges in diverse environments. His ability to work independently and manage high-pressure situations is essential in meeting the demands of his position.