Aleksandra Izdebska
About Aleksandra Izdebska
Aleksandra Izdebska is a Process Manager with a background in customer service and finance, having worked in various roles across multiple banks in Poland. She holds a Master's degree in International Banking and Finance and a postgraduate diploma in HR Business Partner.
Current Role as Process Manager
Aleksandra Izdebska has served as a Process Manager since 2021. In this role, she is responsible for overseeing and improving processes within her organization. Her experience in various financial institutions has equipped her with the necessary skills to manage complex workflows and enhance operational efficiency.
Experience at Raiffeisen Bank International
Prior to her current position, Aleksandra worked at Raiffeisen Polbank from 2015 to 2018 as an Ekspert ds. Obsługi Kredytów Detalicznych. During her tenure, she focused on customer service related to retail credit products, contributing to the bank's client satisfaction and service delivery.
Educational Background in Finance and HR
Aleksandra Izdebska studied at Uniwersytet Ekonomiczny w Katowicach, where she earned a Master's degree in Bankowość i finanse międzynarodowe from 2007 to 2010. She also completed postgraduate studies in HR Business Partner from 2019 to 2020. Additionally, she holds a Bachelor's degree in Rachunkowść i zarządzanie finansowe from Górnośląska Wyższa Szkoła Przedsiębiorczości im. Karola Goduli, which she completed from 2004 to 2007.
Previous Roles in Customer Service and Banking
Aleksandra has a diverse background in customer service and banking. She began her career at UPC Polska as a Młodszy Konsultant ds. Obsługi Klienta in 2007. Over the years, she held various positions, including Ekspert ds. Obsługi Kredytów i Ubezpieczeń from 2018 to 2021 and Młodszy Specjalista ds. Wspracia Administracyjnego at BNP Paribas Bank Polska for one month in 2018. She also worked at Polbank EFG as Starszy Doradca Klienta ds. Obsługi Kasowej from 2008 to 2015.