Anelia Mladenova
About Anelia Mladenova
Anelia Mladenova is a Customer Service Specialist at Raiffeisen Bank International Ag in Vienna, Austria, where she has worked since 2015. She holds a Bachelor's degree from the International Business School, which she completed between 2009 and 2013, and has over a decade of experience in the banking sector.
Work at Raiffeisen Bank International
Anelia Mladenova has been employed at Raiffeisen Bank International AG since 2015, serving as a Customer Service Specialist. In this role, she is responsible for addressing customer inquiries and providing support to enhance customer satisfaction. Prior to her current position, she worked as a Cashier in Charge at the same institution from 2007 to 2015. Her experience in various roles within the bank has contributed to her understanding of customer needs and banking operations.
Education and Expertise
Anelia Mladenova studied at the International Business School, where she earned her Bachelor's degree from 2009 to 2013. This educational background has equipped her with knowledge in business principles and customer service strategies, which she applies in her current role at Raiffeisen Bank International. Her academic experience supports her professional development in the banking sector.
Background
Before joining Raiffeisen Bank International, Anelia Mladenova worked at Praktiker as Cashier Control from 2005 to 2007 in Kirkel, Saarland, Germany. This early experience in a retail environment helped her develop skills in cash handling and customer interaction, laying the foundation for her subsequent roles in the banking industry.
Career Progression
Anelia Mladenova's career began at Praktiker, where she worked for two years before transitioning to Raiffeisen Bank International. Over the course of eight years at the bank, she progressed from a Cashier in Charge to a Customer Service Specialist. This progression highlights her commitment to professional growth and her adaptability within the financial services sector.