Helena Markovic Tokic
About Helena Markovic Tokic
Helena Markovic Tokic is a communication and change management professional at Raiffeisen Bank International AG, focusing on effective employee communication and organizational culture. She has a diverse background in IT governance, marketing, and public relations, with experience in various roles across multiple organizations.
Current Role at Raiffeisen Bank International
Helena Markovic Tokic currently works at Raiffeisen Bank International AG as a Communication & Change Management professional within the Transformation & Workforce Management Austria & Group division. She has held this position since 2019, focusing on ensuring that key messages effectively reach employees by breaking through communication noise. Her role involves developing strategic communication platforms that facilitate open and authentic two-way conversations within the organization.
Previous Experience at Raiffeisen Bank International
Prior to her current role, Helena Markovic Tokic held several positions at Raiffeisen Bank International AG. She worked as a Professional Group IT Governance Manager/Group CIO Office Communications Professional for 10 months from 2018 to 2019. Additionally, she served as a Group IT Governance Coordinator/Group CIO Office for 11 months from 2017 to 2018 and as an Office Assistant in the Software Development and Testing Department from 2015 to 2017. Her experiences in these roles contributed to her expertise in communication and governance.
Education and Specializations
Helena Markovic Tokic has a diverse educational background. She studied at the University of Zagreb, where she earned a Master's degree in Textile Sciences and Engineering from 1995 to 2002. She also attended the London School of Public Relations in Croatia, specializing in Public Relations in 2009. Additionally, she completed a Business Academy Experta specialization in Marketing Management at Poslovno učilište Experta from 2007 to 2008.
Career in Marketing and Management
Before her tenure at Raiffeisen Bank International, Helena Markovic Tokic gained experience in various marketing roles. She worked as a Marketing Manager at Potomac Ltd. for 10 months in 2008 to 2009 and served as a Marketing and Sales Assistant at T.E.A.M. doo for 4 months in 2008. Additionally, she was an Office Manager at Brojka Production for 7 months in 2007 to 2008. These roles helped her develop skills in communication and organizational culture.
Expertise in Communication and Change Management
Helena Markovic Tokic specializes in developing organizational culture that promotes transparent communication. She combines creativity with analytical skills, enabling her to adapt quickly and take on various roles in project teams. Her focus includes equipping leaders with communication skills and tools to enhance their effectiveness in organizational communication, thereby fostering an environment conducive to open dialogue.