Jelena Rakic
About Jelena Rakic
Jelena Rakic is an Efficiency Manager with extensive experience in human resources and recruitment. She has worked at Raiffeisen Bank International AG since 2008, holding various roles, and has a Master's degree from FH Burgenland.
Current Role at Raiffeisen Bank International
Jelena Rakic currently serves as an Efficiency Manager at Raiffeisen Bank International AG. She has held this position since 2017, contributing to the bank's operational efficiency initiatives. Her role involves optimizing processes and improving overall productivity within the organization.
Previous Experience at Raiffeisen Bank International
Prior to her current role, Jelena Rakic worked in various capacities at Raiffeisen Bank International AG. From 2013 to 2016, she was a Human Resources Service Desk Specialist. She also served as an Expert in the Group Connected Customers team from 2009 to 2013 and as a Team Assistant in the International Corporate Customer area from 2008 to 2009.
Experience in Sales and Customer Service
Jelena Rakic has experience in sales and customer service roles. She worked as an Area Sales Assistant at Starlinger & Co. from 2002 to 2005 for three years. Additionally, she was a Sales Assistant at A1 Telekom Austria AG for five months in 2006.
Educational Background
Jelena Rakic holds a Master of Arts degree from FH Burgenland, which she completed from 2015 to 2017. She also earned a Bachelor of Arts degree from FHWien der WKW, studying there from 2010 to 2013.