Shimil P
About Shimil P
Shimil P is a Quality Assurance Engineer at RAKBANK, specializing in educating end users and managing projects with multiple integrations in the banking sector. He has a background in customer service and application support, with expertise in various banking applications and mobile device management.
Work at RAKBANK
Shimil P currently serves as a Quality Assurance Engineer at RAKBANK, having joined the organization in 2018. His role involves ensuring the quality and functionality of various banking applications. He operates from Dubai Silicon Oasis, Dubai, United Arab Emirates. His responsibilities include managing configurations, defect tracker maintenance, environment setup, testing, and patch movement activities. Shimil collaborates with end users and vendors to provide effective solutions for banking applications.
Previous Experience
Before joining RAKBANK, Shimil P worked at FIS as a Senior Application Support Engineer from 2016 to 2018 in Bengaluru, Karnataka, India. His role involved managing customer onboarding processes and addressing issues related to banking applications. Prior to his tenure at FIS, he was a Customer Service Representative at IGSL from 2015 to 2016 in Bengaluru Area, India, where he gained experience in customer interactions and support.
Education and Expertise
Shimil P holds a Bachelor's degree in Computer Science from Kannur University, Kannur. His educational background has equipped him with the necessary skills to excel in the technology sector. He possesses expertise in handling projects with multiple integrations, including eKYC, Credit Bureau, and AML solutions. Additionally, he has knowledge in managing Mobile Device Management (MDM) applications and is proficient in tracking issues and change requests for banking applications.
Skills and Responsibilities
Shimil P is skilled in coordinating with end users and vendors to deliver solutions for various banking applications. His responsibilities include managing configurations, defect tracker maintenance, environment setup, testing, and patch movement activities. He has experience in managing Document Management Systems (DMS) and is adept at educating and training end users on different applications of FIS.