Denise Troisi
About Denise Troisi
Denise Troisi is a Customer Success Support Manager at Raken in California, with a diverse background in retail, restaurants, travel, and technology. She has developed strong skills in relationship building and problem-solving through her various roles, including positions at Coach and Transaction Data Systems.
Current Role at Raken
Denise Troisi serves as the Customer Success Support Manager at Raken, a position she has held since 2021. In this role, she focuses on enhancing customer satisfaction and ensuring effective support for clients. Her work involves addressing customer inquiries and providing solutions to improve user experience. Denise's tenure at Raken spans three years, during which she has contributed to the company's commitment to customer success in California, United States.
Previous Experience in Retail and Restaurants
Denise Troisi has a background in retail and the restaurant industry. She worked as a Full-Time Sales Associate at Coach from 2013 to 2014 at the St. Louis Premium Outlets. Following this, she served as a Keyholder at Flying Saucer Draught Emporium from 2015 to 2017 in the Greater St. Louis Area. These roles provided her with valuable experience in customer service and sales, contributing to her skill set in relationship building.
Experience in Technology and Support Roles
Denise Troisi transitioned into technology by working as a Product Support Representative at Transaction Data Systems from 2020 to 2021. This role lasted 11 months and involved providing technical support and solutions to clients. Her experience in this position, combined with her current role at Raken, showcases her adaptability and growth in the technology sector.
Educational Background in Marketing and Technology
Denise Troisi studied Marketing at St. Louis Community College from 2010 to 2012, completing a two-year program. She furthered her education at LaunchCode, where she studied Java and graduated in 2020. This combination of marketing and technical education has equipped her with a diverse skill set applicable to her roles in customer success and support.
Skills and Personal Interests
Denise Troisi has developed strong skills in relationship building, problem-solving, and team collaboration through her varied industry experiences. Outside of her professional life, she enjoys hiking, traveling, and reading during weekends. These interests reflect her appreciation for exploration and learning.