Pranab Paul
About Pranab Paul
Pranab Paul serves as the Senior Director of Customer Support at Rakuten Advertising, a position he has held since 2022. His extensive career includes roles at Telefónica UK and various positions at Rakuten Advertising, demonstrating significant experience in customer support and operations management.
Work at Rakuten Advertising
Pranab Paul currently serves as the Senior Director of Customer Support at Rakuten Advertising, a position he has held since 2022 in Brighton, England. His career at Rakuten Advertising spans several roles, beginning as a Client Manager for Rakuten Attribution from 2013 to 2015. He advanced to Senior Client Manager from 2015 to 2017, followed by a role as Director of Customer Support from 2018 to 2022. His extensive experience within the company reflects his deep understanding of customer support operations and client management.
Previous Experience at Telefónica UK
Before joining Rakuten Advertising, Pranab Paul worked at Telefónica UK. He held the position of Assistant Branch Manager in Oxford from 2006 to 2007. Following this role, he served as Retail Branch Manager in Banbury, Oxfordshire, from 2007 to 2008. His tenure at Telefónica UK provided him with foundational experience in branch management and customer service.
Career at TagMan
Pranab Paul worked at TagMan as Team Leader for Technical Solutions Management in the EMEA region from 2011 to 2013. In this role, he was responsible for leading a team focused on providing technical solutions, which contributed to his expertise in managing technical support and client relations.
Educational Background
Pranab Paul studied at Oxford Brookes University, where he earned a Bachelor of Science (B.Sc.) degree in Psychology and Marketing Management from 2002 to 2005. This educational background has equipped him with valuable insights into consumer behavior and marketing strategies, which are essential in his current role.