Emily Masini
About Emily Masini
Emily Masini is a Senior Manager of Client Success at Rally Health, where she has worked since 2019. With over 10 years of experience in project and account management, she excels in communication, strategic planning, and fostering client relationships.
Work at Rally Health
Emily Masini has been serving as the Senior Manager of Client Success at Rally Health since 2019. In this role, she focuses on enhancing client relationships and ensuring successful program implementations. Prior to her current position, she worked at Rally Health as the Manager of Client Support from 2014 to 2019. During her tenure, she developed skills in client engagement and support management, contributing to the overall success of the organization.
Previous Experience in Client Management
Before joining Rally Health, Emily Masini held various positions that contributed to her expertise in client management. She worked as a Business Development Manager at Clarke/Eric Mower and Associates from 2008 to 2009. Additionally, she served as a Consumer Affairs Coordinator at Wilton Brands from 2012 to 2013 and later as an Educational Marketing Manager at the same company from 2013 to 2014. These roles provided her with a solid foundation in client relations and marketing strategies.
Education and Expertise
Emily Masini earned her Bachelor of Arts degree in Communications from the University of Iowa, where she studied from 1999 to 2003. Her educational background has equipped her with strong communication and strategic planning skills. With over 10 years of experience in project, account, and support management, she has developed a comprehensive understanding of both agency and corporate environments.
Skills and Competencies
Emily Masini possesses a range of skills that enhance her effectiveness in her roles. She is particularly adept at building and implementing effective programs and fostering productive working relationships with clients and team members. Her competencies include excellent communication, research, strategic planning, and problem-solving abilities, which are essential in her current position and previous roles.
Current Role at Collective Medical
In addition to her role at Rally Health, Emily Masini has been working as the Health Plan Customer Success Manager at Collective Medical since 2021. This position further emphasizes her commitment to client success and her ability to manage customer relationships effectively within the healthcare technology sector.