Joseph Lopez
About Joseph Lopez
Joseph Lopez is a Customer Service Representative at Rally Health, where he has worked since 2019. He has over 20 years of experience in various roles within the financial and telecommunications sectors.
Work at Rally Health
Joseph Lopez has been employed at Rally Health as a Customer Service Representative since 2019. In this role, he engages with customers to address inquiries and resolve issues, contributing to the overall customer experience. His tenure at Rally Health spans five years, during which he has developed a strong understanding of the company's services and customer needs.
Previous Employment Experience
Before joining Rally Health, Joseph Lopez held various positions in the telecommunications and financial sectors. He worked at Sprint as a Tech Support representative from 2009 to 2011. He also served as a Migration Service Tech at Wells Fargo for one year from 2014 to 2015. Additionally, he worked as a Technical Consultant at Strategic Telecom Solutions for six months in 2013 and as a Project Manager at Comcast Business from 2015 to 2019.
Education and Expertise
Joseph Lopez studied Business Administration and Management at the University of Phoenix. He earned a Master of Business Administration (MBA) from the Colorado Campus from 2008 to 2009 and continued his studies at the Las Vegas Campus, where he completed another MBA from 2009 to 2010. His educational background supports his extensive experience in project management and customer service.
Professional Skills
Joseph Lopez possesses over 20 years of experience in both entry-level and supervisory roles across the financial and telecommunications sectors. He has a proven track record in managing projects from inception to completion. His skill set includes strong conflict management and negotiation abilities, which enhance his effectiveness in customer service and project management.