Kelsey Klocke

Kelsey Klocke

Product Support Analyst @ Rally Health

About Kelsey Klocke

Kelsey Klocke is a Product Support Analyst at Rally Health, where she has worked since 2016, initially in consumer support and later in her current role. She holds an Associate of Arts degree from Kirkwood Community College and is a licensed esthetician.

Work at Rally Health

Kelsey Klocke has been employed at Rally Health, also known as Audax Health, since 2016. Initially serving in a consumer support role, Kelsey transitioned to the position of Product Support Analyst in 2019. Over the course of her tenure, she has accumulated eight years of experience in the Greater Denver Area. Her responsibilities include providing product support and assisting consumers with their inquiries, contributing to the overall effectiveness of the company's health solutions.

Education and Expertise

Kelsey Klocke earned an Associate of Arts degree from Kirkwood Community College, where she studied from 2013 to 2015. Additionally, she pursued education in Esthetics at La James International College in Iowa City, achieving the status of Licensed Esthetician. Kelsey also completed her General Education studies at Maquoketa, culminating in her high school diploma. This educational background supports her analytical skills and knowledge in both health support and esthetics.

Background

Before her current role at Rally Health, Kelsey Klocke worked as a Patient Account Representative at Unity Point Health for one year, from 2014 to 2015, in the Cedar Rapids, Iowa Area. This position provided her with experience in patient account management and customer service, which has been beneficial in her subsequent roles in consumer support and product analysis.

Professional Experience

Kelsey Klocke's professional journey includes significant experience in consumer support and health services. Her role as a Product Support Analyst at Rally Health involves addressing consumer needs and enhancing user experience with health products. The skills she developed as a Patient Account Representative at Unity Point Health further complement her current responsibilities, showcasing her ability to navigate complex consumer interactions.

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