Marco Petraszczuk
About Marco Petraszczuk
Marco Petraszczuk serves as the Customer Service Team Lead at Rally Health in Las Vegas, Nevada, a position he has held since 2019. He has extensive experience in customer service and team leadership, having previously worked at TELUS International and other companies in the retail and telecommunications sectors.
Work at Rally Health
Marco Petraszczuk has been employed at Rally Health as a Customer Service Team Lead since 2019. In this role, he oversees customer service operations, ensuring that client inquiries and issues are addressed efficiently. His tenure at Rally Health spans five years, during which he has contributed to the company's commitment to enhancing customer experiences in the health sector.
Previous Experience at TELUS International
Before joining Rally Health, Marco worked at TELUS International as a Senior Team Lead from 2012 to 2019. His responsibilities included managing customer service teams and improving operational processes. This position allowed him to develop skills in team leadership and customer relations over a seven-year period.
Career Background in Retail Management
Marco has a background in retail management, having served as a Store Director at Game Crazy for nine months in 2004 to 2005. Additionally, he worked at GameStop as a Store Manager from 2000 to 2003. These roles provided him with experience in sales, inventory management, and customer service in a retail environment.
Education and Expertise
Marco studied Fine and Studio Arts at Wayne State University. His educational background contributes to his creative problem-solving skills and ability to engage with customers effectively. He also completed his secondary education at Immaculate Conception Ukrainian Catholic High School from 1988 to 1992.
Experience in Customer Support
Marco's career includes a role as a Partner Support Agent at Clearwire from 2010 to 2011. This position involved assisting partners with technical support and service inquiries, further enhancing his expertise in customer service and support operations.