Nathan Brix
About Nathan Brix
Nathan Brix is a Consumer Support Operations Manager at Rally Health, where he has worked since 2018. He has extensive experience in workforce management and has held various positions at companies such as Dish Network, TTEC, and Concentrix.
Work at Rally Health
Nathan Brix has served as the Consumer Support Operations Manager at Rally Health since 2018. In this role, he manages various aspects of Workforce Management, which includes long and short-term forecasting, scheduling, and real-time management. He collaborates closely with the executive team to develop workflow and process improvements. Brix has also been instrumental in the development and implementation of Salesforce reporting systems that cater to all organizational levels.
Previous Experience in Operations Management
Before joining Rally Health, Nathan Brix held several positions that contributed to his expertise in operations management. He worked at Dish Network in multiple roles, including Operations Specialist IV and Resource Manager, from 2002 to 2012. He also served as Operations Specialist III from 1999 to 2002. Additionally, he was the US WFM Geography Leader at Concentrix from 2012 to 2017 and the Director of GWFM at TTEC for one year in 2017-2018.
Entrepreneurial Venture
Nathan Brix co-owned Star Acre Farms LLC from 2015 to 2019. This experience allowed him to engage in entrepreneurial activities while managing operational aspects of the business in Arvada, Colorado.
Education Background
Nathan Brix completed his high school education at Northglenn High School, where he earned his diploma between 1993 and 1995. This foundational education set the stage for his subsequent career in operations and management.