Tristan Sutton Pecnik
About Tristan Sutton Pecnik
Tristan Sutton Pecnik is a Customer Service Specialist at Rally Health, where he assists members with enrollment in various health programs. He has over a decade of experience in customer service, having previously worked at TELUS International and Capital One.
Work at Rally Health
Tristan Sutton Pecnik has been employed at Rally Health since 2019, serving as a Customer Service Specialist. In this role, he assists members with enrollment in various health programs, including Real Appeal, Digital Wellness Coaching, and Fit For Life. He works remotely as part of the Real Appeal Support Staff, contributing to the organization's mission of promoting health and wellness. His experience at Rally Health has allowed him to expand his toolset into the healthcare field, enhancing his skills in customer service and support.
Previous Employment at TELUS International
Before joining Rally Health, Tristan Sutton Pecnik worked at TELUS International as a Travel Counselor from 2017 to 2019. During his two years in this position, he provided travel-related support and services to clients. This role helped him develop strong customer service skills and gain experience in a fast-paced environment, preparing him for his subsequent role at Rally Health.
Experience at Capital One
Tristan Sutton Pecnik's career includes a six-year tenure at Capital One, where he held the position of Account Coordinator from 2010 to 2016. In this role, he was responsible for managing client accounts and providing support to ensure customer satisfaction. His experience at Capital One contributed to his foundational knowledge in customer service and account management.
Technical Support Skills
In addition to his customer service roles, Tristan Sutton Pecnik provides technical support across multiple platforms, including Mac, iOS, Windows, and Android. His technical expertise allows him to assist members effectively, ensuring they have the necessary support for their digital wellness tools and programs.